Refund Policy

Reservation

  • Make advance reservations via telephone or book online.
  • Advance payment in cash, deposit, or online payment is mandatory for confirmed reservations.
  • Read and understand the cancellation policy before confirming the reservation
  • Rates displayed online are not guaranteed until the confirmation voucher is generated.
  • Once a rate is selected and the transaction is executed, no other rate is applicable, either higher or lower. No refunds are admissible.
  • Estimated cost for stay includes the confirmed room rate, estimated taxes, and fees.
  • The bill on check-out will be charged in the hotel’s local currency. 
  • Hotel reserves the right to modify or cancel reservations based on fraudulent, illegal, or inappropriate activity.
  • Limited inventory available on a first-come, first-served basis.
  • Hotel reserves the right to withdraw or amend promotions without notice.
  • Extra services not included in the offer are available at an additional charge.
  • In case of non-availability of pre-booked room, the hotel may offer an alternative at its discretion.
  • Rates may change without notice and may vary for special events, except for confirmed reservations against advance payment.
  • All rates are subject to prevailing local taxes applicable to room tariff and selected services.

Cancellation

If you cancel 7 days before your reservation, you are eligible for a 50% refund. 

Refund Policy

  • If you cancel a refundable booking, it may take two to four weeks for the refund to appear on your original payment mode.
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